If you need help, contact us:
You can use OneStory Health in Guest mode (no login required). By default, your health entries are stored locally on your device.
Open the app → Settings → Account → Continue with Apple (optional).
If “Continue with Apple” is unavailable on a device, please ensure the device is signed in to Apple ID and Sign in with Apple is allowed by Screen Time/MDM.
Open the app → Paywall → Manage subscriptions
Or on iOS: Apple ID Settings → Subscriptions.
Open the app → Paywall → Restore purchases.
Open the app → Settings → Export my data (JSON).
Open the app → Settings → Delete active profile data or Delete all local data.
Q: Do you upload my health data to a server?
A: No. By default, data stays on your device unless you choose to share/export it.
Q: How do I request deletion?
A: Use the in-app wipe features in Settings. You can also email us if you need help.
Q: Do you provide medical advice?
A: No. This app does not provide medical advice, diagnosis, or treatment.